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Privacy

Privacy Policy

How we handle the information you send us through this website.

Draft for review — not legal advice and not a final, approved policy. Last drafted 2026-08-28.

What this policy covers

This policy describes how YOU. Agency handles personal information collected through this website. It is a draft prepared for review and does not yet represent a finalised policy.

Enquiry information

When you submit the enquiry form we collect the details you provide so we can respond to your enquiry and quote on the work described.

  • Name and, if provided, company or artist name
  • Email address and, if provided, phone number
  • Service of interest, project type, indicative budget and timeline
  • Your project message and how you heard about us

Optional marketing consent

The marketing opt-in on the enquiry form is unchecked by default. If you opt in, we may occasionally send studio updates and new work. You can withdraw consent at any time by replying to any message or contacting us using the details below.

Analytics

No analytics or third-party tracking scripts are currently used on this website. If analytics are introduced, this section must be updated to name the provider, the data collected, and the basis on which it is collected.

Third-party processors

Enquiry submissions may be handled by a form, email or CRM provider acting on our behalf. The specific providers are to be confirmed and listed here before launch, together with the countries in which they store data.

Data retention

Enquiry records are kept only as long as needed to respond, deliver work, and meet record-keeping obligations. A specific retention period is to be confirmed by the business.

Access and correction

You can ask us what personal information we hold about you, ask for it to be corrected, or ask us to delete it where we are not required to keep it. Requests can be made using the contact details on this page.

Australian privacy context

YOU. Agency is based in Australia. This draft is written with the Privacy Act 1988 (Cth) and the Australian Privacy Principles in mind. Whether and how those obligations apply to the business must be confirmed as part of review.

Complaints

If you are not satisfied with how we have handled your personal information, contact us first so we can try to resolve it. A complaints process and escalation path are to be confirmed.